TERMS AND CONDITIONS INTERNATIONAL VIRTUAL CASILLERO
PO Box conditions in Miami
- Servicarga informs that all the cargo that arrives at our warehouse in Miami, must be dispatched within a maximum period of 30 calendar days after its arrival at our warehouse.
- If the client does not make the dispatch request within the maximum period, from day 31, $ 2 usd per day will be charged for storage.
- If, for any reason, ServiCarga provides the service of receiving packages and the client wishes to physically collect in our warehouse without making any shipment to Colombia (in and out), the value of this service per package will be $ 10 USD
- The client can send the amount of pounds that he wishes, however, the client accepts that the minimum will invoice 10 pounds + insurance, more taxes (if applicable), regardless of the selected shipping option. This in order to identify the entire logistics process so that the shipment arrives safely to the client's destination address.
- All our shipments are insured for a minimum of $ 380,000 Colombian pesos approximately $ 100 USD, if the client wants to take insurance for a higher value, they can do so and must make the request before sending the package. This insurance only responds in case of total loss. In case of damage to the merchandise or partial losses, the client must notify the allied transporter in charge of making the final delivery at the time of receiving.
PO Box conditions in Bogotá
- For the case of Cash on Delivery or C.O.D. All cargo that Servicarga Bogotá notifies as collected, the client has a period of 5 working days after the notification to make the payment.
- If the client takes longer than the one established to carry out the dispatch to the destination, servicarga is not responsible in case of immobilisations or seizures since our warehouse is constantly inspected and the load must have continuous rotation, since our service in Bogotá It is not storage.
- If the client does not pay within the maximum period, from day 6, $ 5,000 Colombian pesos per day will be charged for storage.
We ship from Miami United States to Colombia, Ecuador, Mexico, Venezuela, Panama and the Dominican Republic.